Introduction
At Lynkr, the security of your data and AI agents is our highest priority. This Security Policy outlines how LYNKR INC. ("Lynkr", "Company", "we", "us" or "our") implements technical, administrative, and physical safeguards to protect your information as it flows through Lynkr Workbench.
This policy applies to all Lynkr Workbench services, including our AI agent platform, integrations, API, and related tools (collectively, the "Services"). By using our Services, you acknowledge that you have read and understood this Security Policy, which should be read alongside our Privacy Policy and Terms of Service.
Security Program Overview
Lynkr Workbench maintains a comprehensive security program designed to protect the confidentiality, integrity, and availability of your data and AI agents. Our security practices follow industry standards and include:
- End-to-end encryption for all data transmission and storage
- Zero-trust security architecture
- AI-specific security controls and monitoring
- Continuous security monitoring and threat detection
- Regular security assessments and penetration testing
- Incident response and management procedures
- SOC 2 compliance framework implementation
- Regular employee security training and awareness
AI Agent Security
Agent Isolation
Every AI agent created in Lynkr Workbench operates in an isolated environment:
- Agents cannot access data from other users or organizations
- Strict containerization prevents cross-agent interference
- Resource limits prevent agents from consuming excessive computing power
- Network isolation controls agent external communications
Secure Agent Execution
We implement multiple layers of security for agent operations:
- Sandboxed execution environments for all agent code
- Runtime monitoring for malicious or unauthorized activities
- Automatic termination of agents exhibiting suspicious behavior
- Comprehensive logging of all agent actions and data access
- Regular scanning for vulnerabilities in agent dependencies
Data Security Measures
Encryption
Lynkr Workbench employs military-grade encryption to protect your data:
- All data transmitted to and from our Services is encrypted in transit using TLS 1.3
- All data stored within our systems is encrypted at rest using AES-256 encryption
- API keys, authentication tokens, and credentials are encrypted using secure key management with automatic rotation
- Database encryption with separate encryption keys per customer
Access Controls
We implement strict access controls throughout the platform:
- Zero-trust architecture requiring verification for every access request
- Role-based access control (RBAC) with granular permissions
- Multi-factor authentication (MFA) required for all accounts
- Just-in-time access provisioning for administrative functions
- Regular access reviews and automatic deprovisioning
- Session management with automatic timeout and invalidation
Integration Security
Third-party integrations are secured through multiple mechanisms:
- OAuth 2.0 and OpenID Connect for secure authentication
- Encrypted credential storage with automatic rotation
- Rate limiting and abuse detection for all integration endpoints
- Minimal permission scopes following principle of least privilege
- Regular security audits of integration partners
Infrastructure Security
Our cloud infrastructure is built with security as a foundational principle:
- Hosted on SOC 2 Type II certified cloud providers
- Multi-region deployment with automatic failover capabilities
- Network segmentation and micro-segmentation
- DDoS protection and Web Application Firewall (WAF)
- Intrusion detection and prevention systems (IDS/IPS)
- Container security scanning and runtime protection
- Infrastructure as Code (IaC) with security policy enforcement
- Regular vulnerability scanning and automated patching
Application Security
Security is embedded throughout our development lifecycle:
- Secure Software Development Lifecycle (SSDLC) practices
- Static Application Security Testing (SAST) in CI/CD pipelines
- Dynamic Application Security Testing (DAST) for runtime vulnerabilities
- Software Composition Analysis (SCA) for third-party dependencies
- Mandatory security code reviews for all changes
- Input validation and output encoding to prevent injection attacks
- Content Security Policy (CSP) implementation
- Regular penetration testing by independent security firms
Monitoring & Detection
We maintain 24/7 security monitoring and threat detection:
- Security Information and Event Management (SIEM) system
- Real-time anomaly detection using machine learning
- User and Entity Behavior Analytics (UEBA)
- Automated threat response and containment
- Integration with threat intelligence feeds
- Regular security metrics reporting and analysis
- Continuous compliance monitoring
Incident Response
Lynkr Workbench maintains a comprehensive incident response program:
- 24/7 Security Operations Center (SOC) monitoring
- Documented incident response procedures tested quarterly
- Automated incident detection and alerting systems
- Dedicated incident response team with defined roles
- Customer notification within 24 hours for data breaches
- Forensic analysis capabilities for security incidents
- Post-incident reviews and continuous improvement
In the event of a security incident affecting your data or agents, we will notify you promptly in accordance with applicable laws and our contractual commitments, including specific details about affected AI agents and data types.
Compliance & Certifications
Lynkr Workbench security practices align with industry standards:
- SOC 2 Type II certification (in progress)
- Personal Information Protection and Electronic Documents Act (PIPEDA) compliance
- ISO 27001 information security management framework
- OWASP Top 10 security controls implementation
- NIST Cybersecurity Framework alignment
- GDPR compliance for European users
- Regular third-party security assessments and audits
User Security Responsibilities
Effective security requires collaboration. We ask users to:
- Enable multi-factor authentication on all accounts
- Use strong, unique passwords with a password manager
- Keep API keys and integration credentials secure
- Regularly review agent permissions and access logs
- Report suspicious activity or potential security issues immediately
- Follow our AI agent security best practices documentation
- Ensure connected third-party services meet your security requirements
- Regularly audit and rotate integration credentials
Business Continuity & Disaster Recovery
We maintain robust business continuity and disaster recovery capabilities:
- Real-time data replication across multiple geographic regions
- Automated backup and recovery procedures
- Regular disaster recovery testing and validation
- 99.9% uptime Service Level Agreement (SLA)
- Incident communication and status page updates
- Recovery Time Objective (RTO) of 4 hours for critical systems
- Recovery Point Objective (RPO) of 15 minutes for data
Security Vulnerability Reporting
We appreciate responsible disclosure of security vulnerabilities. If you discover a potential security issue in Lynkr Workbench:
- Email security@lynkr.ca with detailed vulnerability information
- Allow us reasonable time to investigate and address the issue
- Avoid accessing or modifying data beyond what's necessary to demonstrate the vulnerability
- Do not perform actions that could harm our systems or other users
We commit to acknowledging reports within 24 hours and providing regular updates on our investigation and remediation efforts.
Updates to this Policy
We may update this Security Policy to reflect changes in our security practices, technology improvements, or regulatory requirements. We will post revised policies on our website and update the "Last Revised" date. Continued use of our Services constitutes acceptance of any updates.
Contact Us
For questions about our security practices or to report security concerns:
Security Team, LYNKR INC.
219 Dufferin St, Suite 3A
Toronto, Ontario, Canada
M6K 3J1
security@lynkr.ca